| Here are just
some of the solutions Singlevision
can produce for you. No two requirements are the same so we will help
you choose the type of documentation that is perfect for your company
and your employees.
It may be that a single solution is what you need, or perhaps your employees are best served by a suite of documentation. It’s all part of our service to help you make that decision. User guidesUser guides can be based upon a person’s job description and contain instructions for performing manual and computerised tasks. This style of user guide typically includes flowcharts and examples of relevant forms. A high-quality user guide can:
Standards and proceduresAs a company grows, so does the need to document standards and procedures. These bring together the wealth of knowledge within a company, help new staff learn the ropes and ensure that everyone is working in the same way to the same end. Standards and procedures are an ideal way of underpinning your internal quality systems. Skills booksYour company will undoubtedly have some members staff to whom others always go for information and advice because of their knowledge of a particular aspect of your business operations, product or service. A series of skills books captures this knowledge so that it can be shared by all and ultimately reduces the pressures on expert staff. Such books can also be used to drive internal training sessions. Test scriptsPrior to going live with a new computer system, the provider always encourages you to run your own tests on a test system. It’s tempting to think that inputting a couple of sales orders will do the job but this is never the case. Using a series of carefully designed test scripts ensures your staff really do put the software through its paces, highlights problem areas and definitely makes go-live more of a pleasure than a pain – for both you and your provider. SpecificationsTechnical staff, while highly-skilled and very knowledgeable, frequently have difficulty in putting their thoughts on paper. We can act as the middle-man, making sense of technical jargon or scribbled notes and producing readable, grammatical specifications. Business processesYou might feel it is time to review all your business processes to check whether there are gaps or overlaps in the way you are operating. The result is a set of graphical process flows that can be used as the basis of internal procedures documentation. Multimedia systemsThese interactive solutions combine text, sound and graphics and work well for tutorials. Cosmetic surgeryYou might have all the documentation you need but feel that:
Singlevision likes this kind of challenge and can analyse what you have and help you achieve the look, feel and content you want. |
